Our orders require the buyer to be at least 18 years of age and states that he meets this requirement when entering www.winabiswine.com and when registering to formalize the purchase. We recommend responsible consumption.
TERMIS AND GENERAL CONDITIONS
All purchases made through our website winabiswine.com with the domain owned by Inversiones Martínez González S.L. subject to the following general conditions.
winabiswine.com reserves the right to modify commercial offers (modifications of products and prices, promotions) without prior notice, modifications that will not affect the purchases made.
If at any time a typographical error occurs, in any case outside the will of winabiswine.com will proceed immediately to its correction, and if any customer had made a purchase decision based on said error, winabiswine.com will communicate said error to the customer, who will have the right to terminate his purchase at no cost on his part.
Obligations of the customer
The customer of winabiswine.com is committed at all times to provide accurate information about the data requested in the user registration form and to keep them updated at all times.
The customer is responsible for providing the correct data, so winabiswine.com is not responsible for the problems or expenses generated by such errors.
Our products require the buyer to be 18 years old, so the buyer declares that he meets this requirement to formalize the purchase.
The buyer has 7 calendar days for the return of the order after the receipt of the order.
If you have been sent by mistake an item you did not request, the easiest way to make a return is to contact us. Once the error is detected, in the shortest possible time, we will send you a transport agency to collect the wrong item and deliver the one you requested. This shipment will be free of charge.
If you wish to return the order (total or partial) that you have made in our store, you must also contact us to arrange the collection of the order by our transport agency. These transportation costs will run in this case on your own. Once the item is found in our facilities, the condition of the item will be checked (item and packaging), proceeding to refund the amount if it is verified that the status is the same as when we sent it to you.
Once the returned merchandise has been reviewed and the refund is approved, the payment of the amount will be made through the same payment method used when ordering, deducting the expenses generated by the transportation in case of disagreement or resignation of the order.
After approving the return (items must be in perfect condition and have the inside labels) you will receive a confirmation email indicating that the amount will be paid.
Remember that the payment to the credit card and transfer always depends on your bank.
Winabis, Wine & Cannabis reserves the right to refuse returns communicated or sent after the deadline, or items that are not in the same conditions in which they were received.
SECURITY AND CONFIDENCIALITY
winabiswine.com guarantees the security and confidentiality in all its communications with its clients. On-line payment transactions will be carried out through a secure server, which protects data against attempts by third parties to breach.
All data provided by customers will be included in an automated data file of a personal nature created and maintained under the responsibility of winabiswine.com for the purpose of information and marketing of the products offered on the portal, as well as sending information about offers and promotions that are of interest to you.
LEGISLATION AND APPLICABLE JURISDICTION
These General Conditions of sale are governed by Spanish law and for the resolution of conflicts, the Courts of Villena, Spain are expressly competent to waive their own jurisdiction in respect of any interpretation, doubt or divergence that may arise of the same. If any provision of these General Conditions of Sale (including, but not limited to, the exclusions of warranties and limitations of liability set forth above) is void or unenforceable, the null or unenforceable provision shall be deemed superseded by that other valid and enforceable provision that may comply more strictly with the purpose of the original provision. The remaining provisions of these General Conditions will remain in force in their terms.
ANNEX GENERAL PURCHASE CONDITIONS
A) HOW TO BUY
To make a purchase through our website, you must add in the "shopping cart" the products that you want to purchase and follow the steps that are indicated to you throughout the purchase process.
When placing the order, you must provide the personal information requested and it is understood that you accept the prices, the description of the products and our general conditions.
If you do not have the product, winabiswine.com will inform you by email or by phone.
Orders can be made:
- Via internet: through our website www.winabiswine.com following the process described in our Buying Guide
All prices include VAT and are valid except for typographical errors. If there is any error in the price, you will always be notified before shipment. Shipping costs are not included in the price and are calculated according to the weight of the products.
You can read all the detailed information about the shipping costs in our section Shipping costs.
Once the purchase is completed, you will receive via email the order confirmation and the document where the purchase is formalized (delivery note).
Orders will be made once the payment has been verified. Once checked, we will send the order to the address you indicate and the invoice corresponding to the order will be sent via email.
If you place the order by bank transfer, we would appreciate if you confirm the order by sending the transfer receipt by e-mail, in order to identify the payment of your order faster. It is important that in the transfer, indicate your full name and order number.
During the end-of-purchase process, you can choose from one of the following payment options:
- Wire transfer
· You can get more information about the different forms of payment in our payment section.